Convergence 2023 Schedule
7:30 am to 8:30 am Registration and Refreshments Foyer Area
8:30 am to 8:40 am Welcome and Opening Remarks Main Room/E005
8:40 am to 9:45 am Morning Keynote Main Room/E005
"The Good Organization that Communicates Well:
The Role of Public Relations in Building a Civil Society and Public Trust"
Presented by Dr. Erich Sommerfeldt
9:45 am to 10:00 am Break Main Room/Foyer
10:00 am to 11:00 am Concurrent Sessions I E021/E022
“Managing Employee Communication and Rising Expectations”
Panel discussion led by Amye Zemke
“Research Into a Neglected Corner of Healthcare Reputation: Patient Experience”
Presented by Dr. Michael Porter & Dr. Xiaowen Guan
11:00 am to Noon Main Room Sessions I Main Room/E005
“Brand Trust:
Using Thought Leadership and People-First Storytelling to Build Trust – and Why It Matters Now”
Presented by Shelli Lissick and Hyedi Nelson
Noon to 1 pm Networking Lunch Upstairs Dining Area
1:00 pm to 2:00 pm Concurrent Sessions II E022 & E021
“Cracking the Decency Code: Building a Decency Driven Workplace Culture”
Presented by Jim Lukaszewski
“Change Management for Communicators 101”
Presented by Naomi Rettke
2:00 pm to 3:00 pm Main Room Session II E005 (Main Room)
“2023 Social Media Trends”
Presented by Arik Hanson
3:15 pm to 3:30 pm Break Main Room/Foyer
3:30 pm to 4:30 pm Closing Keynote Main Room/E005
“Establish Balance & Avoid Burnout: Invest in You”
Presented by Dr. Ameilia Reigstad
4:30 pm to 6:00 pm Happy Hour Upstairs Dining Area
“Let’s Converge and Find Synergy”
Sponsored by Omodt & Associates Critical Communications